WE’RE IN THIS TOGETHER
The adjustments we’ve all made over the past year and a half surrounding COVID-19 have been unlike anything we have ever experienced. As we all continue to navigate the ebbs and flows, INOVA wants you to know that we will continue to be here for you in every way we can. We remain focused on keeping employees and members safe and healthy - personally, professionally, and financially.
Our mission is to improve our members’ financial well-being. For nearly 80 years, our goal has been to ensure our members have access to reliable and secure banking services to accomplish their goals. We have been successful in supporting that in the past, and most recently throughout this pandemic, and we appreciate your loyalty, and your trust in us during both prosperous and challenging times.
As a reminder, your money is Federally Insured by the NCUA. It is safe with INOVA, and available to you during business hours in branches and shared service centers; through our drive-thru’s and through our ATMs 24 hours a day – 7 days a week. Click HERE for details about NCUA Share Insurance Fund.
SAFE BANKING ALTERNATIVES
INOVA continues to offer safe and convenient alternatives to branch visits for members to take care of their finances, from online and mobile banking, ATMs for deposits and withdrawals, IBK's at our Granger location for all types of transactions, Tellerphone, shared branching, and more. Most branch lobbies are open, but we encourage you to continue using these safe and convenient tools if that is what you prefer.
If you have a loan with INOVA and need assistance please contact us at (800) 826-5465 Ext. 7211 or use the email options below:
MORTGAGE LOAN ASSISTANCE:[email protected] |
OTHER LOAN ASSISTANCE:[email protected] |
MONEY TRANSFERS:
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REMOTE ACCOUNT ACCESS:
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*Please note: If you have not enrolled in online banking or mobile banking, it only takes a few minutes. Enroll now in online banking. For your mobile phone, click here to download the mobile app, or search “INOVA Federal Credit Union” in your app marketplace. (Remember, you must be enrolled in INOVA’s online banking to enroll and sign in to the mobile app.)
For full details and additional steps to help protect yourself and others visit the CDC’s official website.
OUR COMMITMENT TO YOU
Our commitment to being our members’ most trusted financial resource remains core to our mission of improving our members’ financial wellbeing. To ensure we continue to serve you and our communities in the best possible way, we will provide updates on our website at www.inovafederal.org and on social media.
From the INOVA Federal Staff and Board of Directors:
THANK YOU FOR BEING A MEMBER – WE WILL GET THROUGH THIS TOGETHER!
