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A Word from Our Members

Over the years, we've received numerous unsolicited responses from our members. We're happy to share them with you because they illustrate the INOVA difference: members helping members improve their financial well-being. Here are a few of their comments:

“I just wanted to drop you a quick note to let you know that I had a very good experience working with Tiffany in securing a refinance for a car loan. She always kept my wife and I informed through every step of the process, was always quick in getting back to us when we had questions, and took the time to make sure we understood everything. It was a pleasure to work with her, and thought you should know how well she represents your company.”

– Joseph Wallingford, Connecticut

“We saved almost ten thousand dollars between interest and monthly payments! We were very excited!”

– Terry, OK

“Your interest rates are the lowest I’ve seen anywhere, and your service is phenomenal, thank’s been a pleasure working with you!”

– Keith Little Falls, MN

“I was blown away with all that I could save. They ended up savings me $5,025! It sounded too good be true! I couldn’t believe it! It was perfect timing!”

– Jacqueline Indianapolis, IN

"Instead of making me feel like an account number, INOVA goes out of their way to show me that the member is number one."

– Yatish South Bend, IN

"It's the only financial institution I use simply because they have always bent over backwards to help me when others wouldn't."

– Marc Mishawaka, IN

"I have found banking with INOVA FCU to be a hassle-free experience. Even though I am not in a town with a local branch, my on-line account allows me to handle most of my transactions without leaving home."

– Brenda Fishers, IN

"I'm in my fourth house financed through INOVA FCU, I have multiple savings, a Christmas Club account and two checking accounts. I'm pleased to put all my eggs in one basket. Thanks INOVA FCU!"

– Nick West Haven, CT 

“I want to thank INOVA FCU for your outstanding service and support during the purchase of our new home in Venice FL.

I have a confession to make. When I started shopping for a mortgage, INOVA, was the first call I made. After my initial contact with the mortgage officer at INOVA, I stopped shopping for a mortgage. I felt certain that there would be no better institution to handle this transaction for me. 

INOVA has long been my favorite institution for loans, they have always offered the best rates and terms for me over any other institution that I have investigated. The "home town" personal service and support always gives me a feeling of working with a local friendly bank, despite the more than seven hundred miles distance from your office.

In particular I want to thank INOVA for their constant attention to detail and the completion our mortgage closing with no delays!” 

– Blaine Venice, FL