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From Visa® card services to a wide range of in-branch teller services, we offer a comprehensive banking experience. Learn more about the additional services we offer below, and contact us or visit a branch to speak with an INOVA team member one-on-one. 

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Visa Debit Cards

Shop easy with the power of Visa. Our debit card is free with any INOVA checking account and has Debit Rewards with every purchase. It’s safer than carrying cash, more convenient than checks, and you can even withdraw cash surcharge-free at thousands of ATMs across the U.S. and beyond1. Debit cards are also easily replaced if lost or stolen.

Additional benefit provided by Visa


View the Electronics Fund Transfers Agreement and Disclosure.

Visa Account Updater (VAU) Opt-Out Form

1ATM transactions not made at an INOVA ATM will be charged $2.00 per transaction.  There will be no fee if using an AllianceOne or CO-OP Network ATM.

Visa Reloadable Prepaid Cards 

Get the buying power of Visa with the convenience of a prepaid debit card. Load your card with your own money to make purchases and pay bills anywhere Visa debit cards are accepted. You only spend the amount of money you load on it. There’s no need for a bank account, no check cashing fees, and you can track your spending online. Each card is only $2 and can be reloaded anytime. You’ll even get access to Visa’s Zero Liability policy1, emergency card and cash replacement2, and travel and emergency assistance3.

Get your INOVA Visa prepaid card at any of our locations, or call 800-826-5465.

To load your card online using an INOVA Visa Credit or Debit card please visit: https://www.visaprepaidprocessing.com/Inova/Reloadable/Home/Index

1Visa’s Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

2See terms and conditions provided with your card for types of funds accepted and for ways your card can be reloaded.

3Certain terms, conditions and exclusions apply. For details, please refer to the terms and conditions you received with your card.

Visa TravelMoney Prepaid Card

Visa TravelMoney is a prepaid card that combines the safety of travelers’ checks with the convenience of a Visa card. Get local currency at Visa ATMs around the world, set a spending limit, easily track expenses to stay within budget, and more. Each card is only $2 and can be reloaded anytime. You’ll even get access to Visa’s Zero Liability policy1, emergency card and cash replacement2, and travel and emergency assistance3.

Get your INOVA TravelMoney prepaid card at any of our locations, or call 800-826-5465.

To load your card online using an INOVA Visa Credit or Debit card please visit: https://www.visaprepaidprocessing.com/Inova/Reloadable/Home/Index

1Visa’s Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

2See terms and conditions provided with your card for types of funds accepted and for ways your card can be reloaded.

3Certain terms, conditions and exclusions apply. For details, please refer to the terms and conditions you received with your card.

Visa Gift Card

No purchase fees or activation fees! The perfect gift for friends, family, co-workers, or employees, the INOVA Visa gift card is a non-reloadable prepaid card. INOVA Gift Cards are accepted online and at millions of retailers across the world. Your gift card can also be replaced if lost or stolen.1

Received an INOVA gift card? To activate your gift card, please visit www.visaprepaidprocessing.com/inova/gift,  select “Activate My Card”, and follow the prompts for card activation. You may also call 1-866-304-1554 to activate your gift card via telephone. Remember to press “Credit” when prompted at the register while paying with your gift card.

1Please review the INOVA Federal Credit Union Terms and Conditions relating to card replacement at www.visaprepaidprocessing.com/INOVA/Gift.

Tellerphone Telephone Banking

Experience the convenience of our Audio Response System, Tellerphone, to access your accounts and perform transactions 24 hours a day. 

  • Check your account balances and recent transactions
  • Check the interest earned on your accounts
  • Make loan payments
  • Stop payment on a check
  • Transfer funds among your accounts
  • ... and much more!

To get started, call 1-800-444-6654 or 1-800-826-5465 Option 6 – Enter your member number. If you are a first-time caller, your PIN will be the last four digits of your social security number. You will then be prompted to select your personal PIN for future use. 

En Español

Teléfono automático - ¡Acceso a su cuenta fácil y conveniente!

Experimente la conveniencia de nuestro sistema de respuesta audible, teléfono automático, para tener acceso a sus cuentas y para realizar transacciones 24 horas al día. 

El teléfono automático le permite:

  • Comprobar sus balances de cuenta y transacciones recientes
  • Comprobar el dividendo ganado en sus cuentas
  • Hacer los pagos de su préstamo
  • Suspender pagos de cheques
  • ¡Transferir fondos entre sus cuentas y mucho más!

Llame al 1-800-444-6654 Incorpore su número del miembro (socio). Si es su primera vez llamando, su PIN será su número de seguro completo de nueve dígitos. Después de esto se le pedirá que seleccione su PIN personal para su uso en el futuro. Favor de cambiar lo señalado a los último cuatro dígitos de su número de seguro.

Wire Transfers

Move money across the county, state, country, or even world with ease. We offer our members both domestic and international wire transfer capabilities. You can request a wire transfer in person or through online banking. The processing cut-off times are as follows:

  • Domestic – Same Business day arrival 12:30 p.m. EST
  • Domestic – Next Business Day arrival 5:00 p.m. EST
  • Foreign/International – Arrival Date unknown – 4:00 p.m. EST

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