We’re serious about your safety.
INOVA helps members and neighbors protect their personal and financial information by providing alerts, helpful tips, and best practices from industry officials — because the best way to protect your finances and identity is to stay informed and alert.
If you suspect that you have been targeted by fraud or an attempted scam, contact us right away at (800) 826-5465 or visit our Support Center page to find other helpful numbers.
INOVA will never ask you to download any app other than the INOVA Federal app to access your funds.
How We Prioritize Your Safety
INOVA constantly works to keep your information safe. Discover some of the ways our fraud prevention features can give you peace of mind.
Common Security Concerns to Watch Out For.
Every day, there’s news about fraud and scams. Between emails, phone calls, and text messages, it can feel like these scammers have an edge. However, at INOVA, we’ve found ways to safeguard your finances because protecting your online accounts and finances shouldn’t be a worry — and we’re here to share them with you.
Spam & Phishing
Both spam and phishing refer to any activity in which an attacker is trying to manipulate you into revealing personal information. Usually, both appear to look as though it comes from a trusted sender when that’s not the case.
Learn MoreATM Fraud
ATM Fraud often occurs through skimming. Skimming involves a thief installing a magnetic card reader, or skimmer, over the actual card reader at an ATM or gas pump.
Learn MoreCard and Fraud Disputes
Many transactions are done using payment cards instead of cash. While this offers convenience, it can also be exploited by criminals looking to steal or fraudulently spend your money.
Learn MoreImportant Reminder
If something feels suspicious, please hang up or close the email or browser. You can always visit our official website, inovafederal.org, to log into your account and check your activity or call our official number to confirm the source.
