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 BRANCH LOBBIES WILL TEMPORARILY CLOSE UNTIL FURTHER NOTICE

OUR CALL CENTER, DRIVE-THRU LANES AND ATMS REMAIN OPEN AND OPERATIONAL

Throughout the COVID-19 pandemic that we have all endured together, INOVA’s top priority has been our members and employees. As we continue to track the latest Coronavirus updates, we are taking actions to maintain the health and safety of everyone in the INOVA family. We remain committed to serving our members’ financial needs the best way possible during this time.

Beginning Wednesday November 18, 2020, the following branch lobbies will be closed and available by appointment only until further notice:

  • County Road 6 – (Chiphone partnership branch) 619 CR 6 East, Elkhart, IN

  • County Road 17 (Chiphone partnership branch) 661 CR 17, Elkhart, IN

Beginning Monday November 23, 2020, the following branch lobbies will be closed and available by appointment only until further notice:

  • Corporate Headquarters – 358 S. Elkhart Ave, Elkhart, IN

  • Michigan City Branch – 1025 S. Carroll Ave, Michigan City, IN

  • Grove St. – 121 East Grove St, Mishawaka, IN

  • Granger – 12980 SR 23 Suite G, Granger, IN

  • Berkeley, CA Branch remains closed

OUR CALL CENTER, DRIVE-THRU LANES AND ATMS REMAIN OPEN AND OPERATIONAL

For your safety, we will continue to track the latest updates around COVID-19 and will adhere to guidelines set forth by state and local officials. This transition required careful planning and involves practices that align with our continued focus on employee and member safety.

We have helped many members and local businesses navigate the unknowns associated with this pandemic, and with other challenges throughout our nearly 80 years as a local financial cooperative, and we will be here to continue that for years to come.

Please remember, if you or your family have been impacted financially by COVID-19, you can take comfort in knowing our INOVA team is here to help. Please contact our dedicated member service team at 800-826-5465, and they will connect you with the best person to provide the guidance you need.

Rest assured, the well-being of our members, our employees and our communities remains our core philosophy. We appreciate your patience, trust and loyalty as we continue to work through this difficult time together.

 Sincerely,

The employees and board of directors of INOVA Federal